Just a note to tell you how impressed we are with your personnel. Tyler couldn't have been more knowledgeable and professional with his assessment of our ducts. Jonathan completed the work order today in a very timely and efficient manner. He also was very professional and personable. The office was very efficient also, and I enjoyed talking with Julia and Keisha. Thanks for making a difficult situation so manageable and pleasant!!! Judi and Buck Johnson

My furnace stopped working this morning on the coldest day of the year. I called Breezway Air and Heating. After being offered an appointment in 48 hours I asked for and was given an emergency appointment. The technician came in about 90 minutes and quickly got my furnace fixed. He also explained to me how the power outage in our area had caused the problem and what to do in the future to avoid a recurrence. I'm extremely pleased with how Keshia handled my service request and got someone to help me so quickly and with the great job Robert did getting my furnace running. I highly recommend Breezway for your HVAC service needs.

I can't rave enough about the excellent job Field Tech Josh did. My entire experience with Breezeway Heating and Air was top-tier. From connecting with Kesha to urgently scheduling a visit to check out my AC unit, to Josh arriving on time and thoroughly educating me on the issue and best maintenance practices, everything was handled professionally. The price was fair as well. Thanks again to the Breezeway Heating and Air team. You're the best!

- Jay

We received excellent service from Breezeway! Their team was courteous and professional. They provided expert advice on how to optimize space when installing our AC unit. We were very happy with the quality of their work!

Tyler Thorndike is an excellent tech. I would recommend his expertise to anyone. Thanks again for being professional and speedy.

Breezeway was recommended by a good friend of ours and Tyler came out the same day to see if he could fix our furnace.

Breezeway was the third company and the FOURTH technician to diagnose our troubling furnace. The difference between Tyler and the other techs was that he found the problem almost immediately and got our furnace up and running in no time.

We highly recommend Breezeway and thanks, Tyler!

Special shoutout to Braden at Breezeway for his promptness, professionalism and positive attitude. He fixed my broken furnace and showed his knowledge of the system. I purchased a maintenance plan so he will be back twice a year. I trust him with my daughter implicitly.

Had same day service for a heating issue. Jason knew the exact issue upon inspection, and very courteous. Didn't recommend new or replacement furnaces like some of the competition out here and all prices were very reasonable. Very knowledgeable with the systems incorporated with Townhomes in the area. Looking forward to continued business with them.

My last HVAC company just tried to sell me a new system during service, but being ~11 years old I did not think it it was time. These guys shot me straight and provided great honest support, value and showed up on time. My go to now.

Everyone was very helpful and provided excellent, timely service. I would recommend them without any reservations.

We had an issue with our AC for one of our bedrooms and our assigned technician Braden from Breezeway Heating and Air came in and not only identified the issue…but he was amazing. Knowledgeable, kind, patient with questions and just an all around professional great guy. I would give this company and tech 10 stars if I could! Thanks Braden !!

Technician Tyler explained everything that he was doing in servicing my gas heating system and what I can expect from my system. Everything went well. Thank you and I will continue to use Breezeway Heating and Air for my heat and air system.

Tyler was very professional and thorough.

I have used Mike before, it is a pleasure to know you can trust some one honest and on time

I decided to switch companies for my bi-annual service and I am beyond happy that I did!! Jeffery was awesome and he did a great job of informing what he was doing and it showed he took great care and pride in the service he gave. I really wish I changed many years ago. Also love supporting community businesses!!

Heating and AC can be so expensive, but it is a necessity. In my 25+ years as a homeowner I have never been so appreciative of an A/C repair & servicing as Breezeway. I have used them for servicing for about 4 years and every technician is so knowledgeable and friendly and even through the pandemic we have had the best service. About 2 years ago, they noticed a potential problem in our unit during maintenance. They were not at all high pressuring, they let us know what would happen and an estimated cost if broke down the line (a much older unit). I asked for a quote, and a quote from 3 other businesses. Their quote was certainly competitive, but the real difference is that their estimate and customer service went into great detail and described every part of what they do. They answered questions and when two others were trying to sell me more expensive units, they explained why they would not personally recommend those. When we decided to refinish our basement, I did not hesitate to use them to install a unit in the basement. I am so glad I did because they really thought through all of the venting, code, etc and the contractor asked if he could use them for his future projects.

The technician was able to take me through the issue and resolve it, with advice on long term options available.

Very professional and very knowledgeable in AC repair and cooling systems. Thanks for your excellent and friendly service. Thank You. Ron Wiley

Jason and Tyler are great. Very professional and quick response time. Highly recommend.
Craig

Jeffrey was EXCELLENT. He was courteous, professional, informative and honest. He made sure I understood everything he was working on and why.
Great service and care.
I really appreciate him and will use him every time I have an issue.

Tyler was great!

My new Heating and Cooling system were installed by Breezeway. Thanks to a great team:(Tyler, Christina & Charle). They went far and beyond to stand by the efficiency and the quality of their work. Customer satisfaction was their priority. Breezeway is the way to go. Job well done, keep up with the good work guys 👏.

Called very late and they responded almost immediately. Unable to come that night but next day first thing in the morning they were on time. Fair pricing. Definitely will keep them posted in case any AC emergency.

Fantastic job as always. Very professional. Did a great job cleaning the unit and making sure everything was working perfectly.

My builder introduced me to breezeway during our renovation and the entire staff that helped out with our renovation was absolutely fantastic! Every single employee I came in contact with was extremely professional and more than helpful. We had a lot of work done to our existing units as well as a new unit added to our addition during our remodel, and breezeway took care of everything. I enjoyed my time with each and every employee that came by our house.

Review opened in error - wrong company. Can't figure out how to delete!

Excellent customer service
Honest and reliable
Saved my families life.
Thank you again

Five stars plus!!! Excellent service. Tyler is very knowledgeable and explains what needs to be done in a way I can understand. I recommend Breezeway Heating and Air!

Great folks. Super knowledgeable and always very friendly and professional. Like having a good mechanic, having good service companies for hvac, electric and plumbing are musts. They have my recommendation.

Service tech was very professional and explained in detail what had gone wrong and how to avoid the problem in the future.

Technician that arrive was courteous, explained everything his did, and offered advice on maintaining the HVAC system.

We have used Breazeway HVAC for over 5 years, since we have been back in Smyrna. They do our maintenance and repairs. Our air went out yesterday morning and we realized it in the afternoon. I called customer service and they had our favorite technician, Tyler Thorndike, out by 9 am the next morning. The motor had blown. Tyler checked and there was only two left in the state. Thank God, one was in Marietta. Tyler left immediately and within two hours we are back up and running. Tyler and Breazeway continue to go above and beyond. Happy 4th.

Tyler is the best. He’s an honest man and you can really tell he cares about the business and about the quality of his work. Gave us some pointers and advise and answered all the questions we had. Quality work quality person

Breezeway Heating and Air is a great company. Tyler was extremely knowledgeable and helpful. Extremely good company with great workers!

Never disappointed with Breezeway. They will find what's wrong without doing anything unnecessary. Tyler is awesome and has gone above and beyond on more than one occasion. Quality business!

The service rep, Tyler arrived on time, was extremely knowledgeable, communicative and more than happy to answer any questions I had. I didn’t feel like I was spending anything unnecessary and paying was made easy by the iPad that showed the invoice clearly. I will definitely be using this company in the future.

Tyler was our technician, he's super nice and respectful. He explains everything so that you understand what he's doing. This company not only has a repsectful tech, their office personnel are very friendly. This company is filled with great customer service personnel and reasonable prices. This is the only company we use.

Have used Breezeway a couple of times since I have moved to ATL and every time the job is done professionally and fairly. Great company and would recommend.

I have used other AC repair companies in the past that had good reviews but none of them can compare with these folks. This is the only company I want doing my repair and service.

i have been a very happy, satisfied client of breezeway heat and air for over 10 years.they replaced my failed hvac unit when we first started our partnership together. since then every technician that has come to provide maintenance service has been on time, thorough, conscientious and professional. but most recenty jeffrey has been my guy and he is amazing! very trustworthy, patient and talks to me in terms that i fully understand. any recommended services comes with reasonable quote and clear explanation of pros/cons of performing. i highly recommend this company and the hvac services/support they provide.

Beeezeway is a great company and techs like Tyler are the reason. Tyler (the tech) was very knowledgeable and extremely nice. He explained everything thoroughly.