Our HVAC Reviews
Breezeway Heating & Air is located in Atlanta, GA. Our goal is to provide 5-star heating and air conditioning service every time. We offer HVAC services around the metro Atlanta area. Please leave us a review and also read our HVAC reviews below too. Thank you for your support.
22:30 09 Feb 23
Technician Tyler explained everything that he was doing in servicing my gas heating system and what I can expect from my system. Everything went well. Thank you and I will continue to use Breezeway Heating and Air for my heat and air system.
19:32 16 Jan 23
Tyler was very professional and thorough.
21:29 23 Dec 22
I have used Mike before, it is a pleasure to know you can trust some one honest and on time
20:00 21 Dec 22
I decided to switch companies for my bi-annual service and I am beyond happy that I did!! Jeffery was awesome and he did a great job of informing what he was doing and it showed he took great care and pride in the service he gave. I really wish I changed many years ago. Also love supporting community businesses!!
17:55 30 Sep 22
Heating and AC can be so expensive, but it is a necessity. In my 25+ years as a homeowner I have never been so appreciative of an A/C repair & servicing as Breezeway. I have used them for servicing for about 4 years and every technician is so knowledgeable and friendly and even through the pandemic we have had the best service. About 2 years ago, they noticed a potential problem in our unit during maintenance. They were not at all high pressuring, they let us know what would happen and an estimated cost if broke down the line (a much older unit). I asked for a quote, and a quote from 3 other businesses. Their quote was certainly competitive, but the real difference is that their estimate and customer service went into great detail and described every part of what they do. They answered questions and when two others were trying to sell me more expensive units, they explained why they would not personally recommend those. When we decided to refinish our basement, I did not hesitate to use them to install a unit in the basement. I am so glad I did because they really thought through all of the venting, code, etc and the contractor asked if he could use them for his future projects.
21:03 16 Sep 22
The technician was able to take me through the issue and resolve it, with advice on long term options available.
19:31 02 Sep 22
Very professional and very knowledgeable in AC repair and cooling systems. Thanks for your excellent and friendly service. Thank You. Ron Wiley
15:48 21 Jul 22
Jason and Tyler are great. Very professional and quick response time. Highly recommend.Craig
19:24 16 Jun 22
Jeffrey was EXCELLENT. He was courteous, professional, informative and honest. He made sure I understood everything he was working on and why.Great service and care.I really appreciate him and will use him every time I have an issue.
13:45 09 May 22
Tyler was great!
21:27 06 May 22
My new Heating and Cooling system were installed by Breezeway. Thanks to a great team:(Tyler, Christina & Charle). They went far and beyond to stand by the efficiency and the quality of their work. Customer satisfaction was their priority. Breezeway is the way to go. Job well done, keep up with the good work guys 👏.
22:09 15 Apr 22
Called very late and they responded almost immediately. Unable to come that night but next day first thing in the morning they were on time. Fair pricing. Definitely will keep them posted in case any AC emergency.
15:30 24 Mar 22
Fantastic job as always. Very professional. Did a great job cleaning the unit and making sure everything was working perfectly.
16:50 18 Feb 22
Review opened in error - wrong company. Can't figure out how to delete!
17:53 06 Feb 22
Excellent customer serviceHonest and reliableSaved my families life.Thank you again
16:42 20 Jan 22
Five stars plus!!! Excellent service. Tyler is very knowledgeable and explains what needs to be done in a way I can understand. I recommend Breezeway Heating and Air!
05:23 21 Dec 21
Great folks. Super knowledgeable and always very friendly and professional. Like having a good mechanic, having good service companies for hvac, electric and plumbing are musts. They have my recommendation.
20:53 30 Sep 21
Service tech was very professional and explained in detail what had gone wrong and how to avoid the problem in the future.
03:06 19 Aug 21
Technician that arrive was courteous, explained everything his did, and offered advice on maintaining the HVAC system.
18:13 29 Jul 21
Breezeway has been servicing our units since 2013 and also installed a new HVAC system (AC, air handler, duct work, etc.) while we were finishing our basement several years ago. Michael and his crew are always a pleasure to do business with. Kind, courteous and professional at all levels of the operation.
17:20 02 Jul 21
We have used Breazeway HVAC for over 5 years, since we have been back in Smyrna. They do our maintenance and repairs. Our air went out yesterday morning and we realized it in the afternoon. I called customer service and they had our favorite technician, Tyler Thorndike, out by 9 am the next morning. The motor had blown. Tyler checked and there was only two left in the state. Thank God, one was in Marietta. Tyler left immediately and within two hours we are back up and running. Tyler and Breazeway continue to go above and beyond. Happy 4th.
22:12 29 Jun 21
Tyler is the best. He’s an honest man and you can really tell he cares about the business and about the quality of his work. Gave us some pointers and advise and answered all the questions we had. Quality work quality person
00:32 22 Jun 21
Breezeway Heating and Air is a great company. Tyler was extremely knowledgeable and helpful. Extremely good company with great workers!
21:09 18 Jun 21
Never disappointed with Breezeway. They will find what's wrong without doing anything unnecessary. Tyler is awesome and has gone above and beyond on more than one occasion. Quality business!
19:52 11 Jun 21
The service rep, Tyler arrived on time, was extremely knowledgeable, communicative and more than happy to answer any questions I had. I didn’t feel like I was spending anything unnecessary and paying was made easy by the iPad that showed the invoice clearly. I will definitely be using this company in the future.
11:11 25 May 21
Tyler was our technician, he's super nice and respectful. He explains everything so that you understand what he's doing. This company not only has a repsectful tech, their office personnel are very friendly. This company is filled with great customer service personnel and reasonable prices. This is the only company we use.
18:26 22 Apr 21
Have used Breezeway a couple of times since I have moved to ATL and every time the job is done professionally and fairly. Great company and would recommend.
01:20 21 Apr 21
I have used other AC repair companies in the past that had good reviews but none of them can compare with these folks. This is the only company I want doing my repair and service.
23:59 16 Apr 21
i have been a very happy, satisfied client of breezeway heat and air for over 10 years.they replaced my failed hvac unit when we first started our partnership together. since then every technician that has come to provide maintenance service has been on time, thorough, conscientious and professional. but most recenty jeffrey has been my guy and he is amazing! very trustworthy, patient and talks to me in terms that i fully understand. any recommended services comes with reasonable quote and clear explanation of pros/cons of performing. i highly recommend this company and the hvac services/support they provide.
23:51 04 Mar 21
Beeezeway is a great company and techs like Tyler are the reason. Tyler (the tech) was very knowledgeable and extremely nice. He explained everything thoroughly.
23:20 17 Jun 20
Service was beyond excellent...Would not want to be serviced by anyone else ...Signed up for a maintenance plan that is well worth the money Thank you for also teaching me so much it was fascinating....
18:55 04 Jun 20
Great experience with Breezeway! A1 costumer service, tech Gavyn was prompt, professional and answered any questions I had about my system and service. I'd definitely recommend these guys.
04:37 21 Apr 20
Our water heater was leaking pretty badly so we called Michael Hamby. He arrived very quickly, found the problem and repaired it. His kindness, professionalism and skills, left us happy and impressed. He will always be our 1st choice for any repairs or services.
01:58 07 Feb 20
These guys were on our recommended vendor list for my building, and considering what they had to work with I was impressed they were able to get this job done without incident. My residence uses a water source heat pump with some very inconvenient obstacles in the way (notably a shutoff valve directly in front of the box and sprinkler head above), and only a very small area to work with in terms of getting the old unit in and out, also in a very narrow work space. Either one of those gets broken, bad news for everyone, and they were able to get this in and out successfully without any notable damage. Definitely creative problem solvers for installation and removal and would recommend again.
20:21 06 Feb 20
The crew at Breezeway is amazing. We have been using them for 6 years. Always professional, prompt and friendly. They get the job done quickly and are very fair. They make it stress free!
16:14 16 Jan 20
This is my second great experience with Breezeway. The first one was a new AC unit for one of my rentals and the price was very responsible ( I got a couple other estimates ), the guys were there when they said they would be and finished on time. There was a minor issue and the Breezeway came right back out and fixed the problem. This second unit was for my house and the customer service was outstanding. Breezeway installed an upscale Bryant unit (again they edged out the competition on price ), Michael the owner was easy to deal with and didn’t try to hard sell me on a more expensive unit, he just answered all my questions. I can recommend this company without reservation.
16:10 12 Aug 19
Breezeway is the company our home warranty company sent out when we moved to Decatur. Gavin was consistently thorough, warm and friendly, and honest about what was going on. Now when we have something we need that home warranty does not cover, we call Gavin and Breezeway. It's really nice to have a company and a technician that's responsive, honest, and thorough. Really appreciate you guys and gals!!
19:19 07 Aug 19
My AC experience with Breezeway was professional, as well as friendly. I highly recommend them. Breezeway Heating & Air definitely earned a five star rating from my experience.
21:51 06 Aug 19
Breezeway HVAC and their employees were very respectful and knowledgeable. They arrived to my house as scheduled. As they were working, they kept me informed of everything they were doing and why. They were very reasonable and professional, I was pleased with the service I received and will definitely refer Breezeway to everyone
14:14 06 Aug 19
Despite me not having my ducks in a row for my service appointment, Damian was polite, patient and understanding. Although I had to reschedule for the following week, he was on time and helpful. So glad to have a functioning AC unit in this heat!!! Would definitely recommend.
21:29 05 Aug 19
Absolute best in the business. I have used several companies to service my units in the past. I now have a company that is honest, dependable, professional and reasonably priced. This company has never tried up charging or attempting to make sales on parts that isn't needed. Will be using them for years to come.
18:58 05 Aug 19
Great company to deal with. The first time I used them was to install a unit in my basement. A few weeks later I need a repair on a unit at my office and they took care of it quickly and for a great price. They are my go to Heating and Air company from now on.
17:44 05 Aug 19
Though Damien and I got off to a rocky start, I can honestly say he truly cares and is super passionate about finding the solution to the problem. HE REALLY KNOWS HIS STUFF! I would definitely recommend this company. Patience and understanding will be my takeaways from this experience. Thanks again Damien, Micheal, and Jennifer!!!
17:38 05 Aug 19
Our realtor recommended Breezeway for HVAC cleaning and service for our condo. We couldn't be more impressed! We were treated professionally and kindly by the owner and the office/scheduler (Baily) who quickly scheduled us for a weekend service call. The company stuck with their initial estimate/quote for service and kept to their word regarding all aspects of the appointment. Our service technician was Gavin and he did an AMAZING job....cleaning our evaporator and condenser coils, and removing and cleaning the blower (fan, housing & motor). It is a tough, dirty job, and he did it extremely well and didn't cut any corners. Gavin is a high-quality guy that does a great job for the sake of doing a great job. There are not too many folks out there today that work like this!! Can't say enough!!I have learned through experience to AVOID - Provillian Services Heating and Air!!
22:35 04 Aug 19
I pulled a real dumb move, having the thermostat wire cut after having some work done in my place ,, and on a Saturday! Eeek! We have used Breezeway for our Condominium Association and in addition to individual unit owners. And so without hesitation, the first (and only ) call was to Mike and Breezeway. If you ever have a problem with your A/C and heating system, do not hesitate to call Breezeway. You will get your problem solved with professional and courteous service. Thank you Mike!
16:00 03 Aug 19
Had a great experience with Breezeway! Very friendly and knowledgeable technicians. Will definitely be using them again and recommend them to anyone that needs HVAC work done.
01:00 02 Jun 19
Excellent Service!!! Quick Response!!! The technician was OUTSTANDING!!! On Memorial Day weekend I called several companies prior to calling this company ... none could tell me when they could get me on their schedule. I called Breezeway on Monday and the technician was out on Tuesday morning to take care of my problem. As I stared (to make sure I was not getting ripped off) the technician diagnosed the problem, explained what needed to be done and fixed my air all without trying to rip me off! I would and have recommended this company to others.
03:31 16 May 19
Hands down the best hvac company in Georgia. They were on time and very professional. I'm so grateful for this company. I would recommend them to anyone. If you want prompt professional service this should be the first company you call. Thank you breezeway for everything. I love my new system.
03:06 16 May 19
Very well organized and managed ...They care for their customers and take great pride in their work... Breezeway Heating and Air takes Professional to another level of perfection... Highly recommended ... Know that once you have made that Breezeway call you have made the call to the Cool that out Cools them all... Customer Satisfaction is Job1..
01:10 08 May 19
Wonderful team! It is my second time I contact the Breezeway and I am very very very satisfied with their service! Excellent customer service ( THANK YOU JESSICA!) and honest, professional, always on time and prepared technicians ( THANK YOU STEVE! YOU ARE INCREDIBLE!) Highly recommend to anyone looking for HVAC contractors. We are in GOOD HANDS as long as companies like Breezeway are around!
04:19 09 Apr 19
very good service, quick to get the job done. highly recommended.
15:17 27 Feb 19
Great service and on time! Hard to find good honest people like that anymore.
17:35 05 Feb 19
Took a day to get a technician out but it was 1100 less than coolray.
14:30 25 Jan 19
Damien was very professional and he provided excellent customer service. He was able to work around my busy schedule to make sure that my needs were taken care of. He also provided me with some helpful hints on how to get the most life from my HVAC unit. I would definitely recommend the company to all of my family and friends
17:55 16 Jan 19
I needed an emergency replacement and was referred to Breezeway. I was given an arrival timeframe and Jonathan called to let me know that he would arrive in 30 min. He was prompt, professional and kept me informed of the progress. I was completely satisfied with the price and quality and will recommend Breezeway to family and friends.
01:03 30 Nov 18
This company was awesome, I had a rental home that the heat went out a week or so ago when the temps dropped below freezing, I called and explained my situation and within an hour they had a technician at the home to diagnose the problem. Turned out to only be a dirty filter. Very thankful for this company! There is something to be said for honesty, great service and very reasonable prices. This is my new HVAC company for sure.
16:18 08 Oct 18
THANK YOU THANK YOU THANK YOU Breezeway team from the bottom of my heart!!!!The receptionist was very nice and efficient setting up the appointment and Mr Will is WONDERFUL!!!!A Special THANK YOU to him! He was very professional, checked everything and more and gave us a lot of sound advise!I d highly recommend this business to everyone looking for a painless and professional solution to their AC problems.
13:34 12 Jul 18
Overall a pleasant experience with these guys through the whole process.I heard a leak in my outdoor unit and called up my home warranty company who connected me to BHA. Damian came out the next day to inspect the system and concluded I didn't have an issue.Next day, my unit went out and my system ran out of R-22A refrigerant like I suspected from the leaking sound. I was able to get in contact with Damian in the morning and had him come back out to reinspect the unit. Unfortunately for me, it went from I didn't have an issue one day to the next day, I needed a whole new unit.Within a week, they were able to order the part and install the new outdoor unit. When the weather warmed up and I had to switch the unit from heat to cool mode, I noticed my heat strips were turning on in cool mode, so Damian came back out a week after the install to fix the wiring mix up.Now it's been a couple of months with the new unit and I couldn't be happier. The new Lenox system is quiet and more efficient than the previous 1 year old, no brand system, I had when the home was flipped.Could the process have been a little smoother? Yes. They couldn't confirm the problem the first time out and the thermostat wiring was mixed after install, but with previous experiences with two other HVAC companies, BHA is at another level. From the front desk representative who answers your calls to Damian and his install crew, everyone was extremely polite every time I spoke with them. When they missed my phone calls on rare occassions, they will always return my calls quickly They were always within the given time frame and I appreciate Damian taking the time to explain the parts & how they work in my overall hvac system. This level of courteousness is a piece much appreciated from any homeowner who is dealing with issues with their home.On top of the manufacturer's warranty of the product installed, they also have a 1-year labor warranty which gives the homeowner assurance if, knock on wood this never happens, something goes wrong. Thanks guys for the great experience and I will definitely recommend Breezeway Heating & Air in the future!
16:14 11 Jun 18
So far so good. My home warranty company uses this company. From the time I placed the phone call, a technician was at the door 2 hours later and had my unit repaired in about 10 minutes. Technician was polite and professional. Would use again.
20:47 26 May 18
We had to replace one of our AC unit as well as an air handler, so we hired Breezeway Heating and Air. Reggie came out and installed them for us. However, we started having some freon leaking issue between the two units. It turns out the leakage was taking place somewhere very difficult to locate. Reggie and his team had to come out multiple times, however, they stayed behind their words and never gave up. They eventually fixed it. Two years later, my AC unit is still blowing icy cold air. Every time I feel the breeze, I am reminded me of Reggie and his commitment to customer service.I strongly recommend Breezeway Heating & Air to anyone who's looking for a honest, reliable and professional HVAC specialist.
23:38 16 May 18
I highly recommend this company. The technician, Damien, is by far one of the most professional, courteous & knowledgeable technicians out there today. He went above and beyond to make certain the issue with our HVAC was resolved in a timely manner. Thank you again Damien, we appreciate your hard work and outstanding customer service.
00:48 10 Apr 18
I can't say enough about how impressed I am with Breezeway! I had several hard to find leaks in my (4 year old) HVAC system. Though it took some time, Reggie, Michael, and Damian tracked them all down and repaired them all! Throughout the whole process, Breezeway employees kept me updated on their progress and exactly what I should expect to happen. Their professionalism and expertise are second to none! They also were VERY reasonably priced, only charged me for what was absolutely necessary, and even took it upon themselves to personally take care of us when the HVAC warranty supplier messed up and provided us with the wrong replacement parts! These guys are reliable, were always here when they said they'd be, and most importantly, they are HONEST!! I am officially done with other "do-nothing, but charge a fortune HVAC companies". Breezeway has earned a customer for life! HIGHLY RECOMMENDED!!
M. Alejandra Carballo
20:14 18 Mar 18
Excellent company, honest service, technicians went out of their way to adapt the new heating pump to the tiny space provided, quality products chosen, energy bill went down significantly to less than half since new system was installed. I worked with Damien, Nate and Tommy and the installation was flawless, efficient and fast. Would recommend to friends and family.
19:16 19 Dec 17
This company is simply THE BEST! Honest, Experts, Great customer service, great technicians. From the office staff to the technicians on up to the owner, they are ALL a pleasure to work with and take away all your worry of dealing with A.C/ Heating issues. I have owned rental properties for 13 years and I have seen a ton of different contractors through the different home warranty companies I've used. These guys are head and shoulders above the rest I'm so happy I found them. Damien was an amazing technician and also Michael who is the owner is amazing too. I hope everybody gives them their business they deserve it. Ps I found them through home warranty of America which is my home warranty company. That company is awesome too
16:07 30 Aug 17
I could write a novel on how great my experience with Breezeway was. From their services to their customer service, Breezeway will rival any major heating and air company in Atlanta. From the kind individuals answering the phones, to their affordable prices, I will never have to look for another company again.Avoid the home warranty companies and go straight to Breezeway. You will be glad you did.
13:28 05 Aug 17
Gavin came out to find out why water was backing up on one of our units. He quickly found a clog and removed it, then recommended a thorough cleaning on both of our units. Nate then came out and spent several hours cleaning both units....i have had units serviced before,but Nate was so detailed and made sure everything was tip top. He explained everything he was doing and did. I highly recommend this company! The price was very very fair and reasonable!
20:43 25 Jul 17
I would give them 10 stars if I could! The home warranty folks were dragging their feet and I didn't have air for the hottest week in the summer. They finally got the approval and installed on a Sunday - they went way out of their way. Shout out to Damion - thank you!
14:52 20 Mar 17
I can't say enough about this company and the customer service I received. I needed to replace an outdated heating and air unit. I had multiple companies come give me bids and Breezeway was the only company I felt wasn't trying to rip me off. I am a single mom and often feel uncomfortable with strangers in my home. Jonathan, Cody and Damien were the team sent to do my job. They were VERY professional and had me feeling like I had family in the house. The entire team went above and beyond, taking time to patiently answer not only my questions, but also my children's questions. They also installed two programmable digital thermostats for me while they were there. Damien was kind enough to program the first one while I watched and then coached me through programming the second one, so I would know what I was doing when they all left. I would recommend this company to my mother or my daughter, so obviously I would recommend them to anyone else.
15:27 02 Feb 17
Breezeway was the HVAC company that my home warranty sent out when my unit died this past year. Damien has been nothing but wonderful through the whole process. He kept me updated every step of the way, and was very good at explaining everything to me in a way that I, who knows nothing about HVAC stuff, could understand. I will definitely use Breezeway again.
17:14 28 Nov 16
Very pleased! Our heat went out on a Sunday night and they were at my house by 9:00a Monday. He had the part quickly installed and had my heat back on within two hours! I would highly recommend this company.
20:00 27 Oct 16
I recently had to replace my A/C unit and I enlisted the services of Breezeway. Michael, Nate & Moss were the crew for the job & they were awesome...very professional & courteous. They removed the old unit & replace it w/a unit that runs so efficiently. I would not hesitate to recommend the services of Breezeway to anyone for their heating or cooling needs. It's so refreshing to encounter a company that does what they say they're going to do & do it in a very professional manner.Frank (Marietta)
23:32 22 Jun 16
We recently had to get Breezeway to come to the house for our AC unit. Damien was the tech that came out. He was excellent. He gave tips to help us out with the monthly bill. He was in and done in 15 minutes.If you have to have a company, definitely call Breezeway and ask for Damien.